SHIPPING AND RETURNS
1. Shipping Costs
FREE SHIPPING ON ORDERS OVER €40,-
NETHERLANDS: 1-2 DAYS (€4,95)
BELGIUM: 1-2 DAYS (€5,95)
GERMANY: 1-3 DAYS (€4,95)
POLAND: WITHIN 5 DAYS (€5,95)
AUSTRIA: WITHIN 5 DAYS (€6,95)
SPAIN: WITHIN 5 DAYS (€5,95)
ITALY: WITHIN 5 DAYS (€5,95)
LUXEMBOURG: WITHIN 3 DAYS (€5,95)
CZECH REPUBLIC: WITHIN 5 DAYS (€5,95)
DENMARK: WITHIN 5 DAYS (€6,95)
IS YOUR COUNTRY NOT ON THIS LIST? PLEASE CONTACT US. WE ARE WORKING ON IT.
2. Delivery Times
The Netherlands, order before 17:00 and your parcel arrives the next day (except sundays or holidays). Order after 17:00 and we process it first thing the following morning.
Europe
We work with DHL and DPD to get your order to you within 5 working days.
Usually faster. Once shipped, you'll get a confirmation email with a track
& trace link, so you always know where it is.
3. Our Delivery Partners
We work with carriers we trust to handle your order the right way:
·
PostNL
— the Netherlands and Belgium
·
DHL
— Germany and wider Europe
·
DPD
— France, Italy and wider Europe
4. Returns
We stand behind what we make. But if something isn't right, here's how
it works.
You have 30 days from the moment your order arrives to initiate a
return.
Styling products (Devil May Care, Bare Knuckle, Leather Lion): only if completely
unopened and in resalable condition.
Dear Shotgun Detox Shampoo and Wild Excess Sea Salt Spray: no returns: hygiene
reasons, no exceptions.
Toiletry Bag: returnable if unused and in original condition.
How to return
1. Email us at info@sonsofseven.com with your order number and reason for return.
2. We'll review it and send you return
instructions if approved.
3. Pack it up and send it back to:
Sons of Seven — Returns De Beverspijker 7D 5221 EE Den Bosch The
Netherlands
Return costs Return shipping is at your own expense. We don't refund original
shipping costs, unless we made a mistake.
Refund
Once we receive and inspect the return, your refund is processed within 14 days
through the original payment method.
5. Something Wrong?
Damaged product. Wrong item. Something that shouldn't have happened.
Contact us at info@sonsofseven.com as soon as you notice, include a
photo and your order number. We'll make it right.
6. Questions?
Email: info@sonsofseven.com Website: www.sonsofseven.com