TERMS OF SERVICE
These General Terms and Conditions govern all offers, orders and agreements made through sonsofseven.com. By placing an order, the Buyer accepts these terms in full.
Sons of Seven B.V. — Klokgebouw 185, 5617 AA Eindhoven, The Netherlands — Chamber of Commerce: 89255801 — VAT: NL864925700B01 — sons@sonsofseven.com — www.sonsofseven.com
Our Offer
All products shown on our website constitute an invitation to purchase, not a binding offer. Sons of Seven reserves the right to amend or withdraw any offer at any time. An agreement is formed the moment the Buyer receives an order confirmation by email. We reserve the right to refuse an order or request additional information where necessary.
Prices
All prices include VAT, unless stated otherwise. Shipping costs are listed separately and can be found on our Shipping & Returns page. Prices are subject to change. The price applicable at the time of the order is the price that applies.
Payment
Payment is required at the time of ordering. The Buyer may use any of the following payment methods: iDEAL, Klarna, PayPal, Bancontact, Visa, Mastercard, Apple Pay, or Google Pay. Klarna transactions are subject to Klarna's own terms and conditions. Sons of Seven reserves the right to cancel an order if payment is not successfully completed.
Delivery
Orders are processed and shipped as quickly as possible. For exact delivery timelines per country, please refer to our Shipping & Returns page. Delivery times are estimates and cannot be guaranteed. Sons of Seven is not liable for delays caused by carriers. Risk and ownership of the goods transfer to the Buyer upon delivery.
Returns
The Buyer has 30 days from the date of delivery to initiate a return, provided the item is returned in its original packaging, unused and in resalable condition. Return shipping costs are at the Buyer's expense.
Due to hygiene and product safety reasons we do not accept returns for products of which the original packaging has been opened.
To initiate a return, email sons@sonsofseven.com within 30 days of receiving your order, including your order number. Once approved, return the product at your own cost. Refunds are processed within 30 days of receiving the return, via the original payment method. Original shipping costs are not refunded.
Complaints
If a product arrives damaged, incorrect or otherwise not as expected, contact us within 30 days at sons@sonsofseven.com. Include a photo and your order number and we will resolve the matter promptly.
Liability
Sons of Seven B.V. stands behind its products. However, we accept no liability for indirect or consequential damages arising from the use of our products, except in cases of negligence or bad faith. Our liability is in all cases limited to the value of the order placed.
Intellectual Property
All content on sonsofseven.com — including images, text, logos, videos and brand names — is the property of Sons of Seven B.V. or is used with permission. Reproduction or use of any content without prior written consent is prohibited.
Personal Data
Sons of Seven B.V. processes personal data in accordance with the GDPR. Please refer to our Privacy Policy on the website for full details. For information on how Klarna processes personal data, please refer to Klarna's privacy policy at klarna.com.
Governing Law / Disputes
All agreements with Sons of Seven B.V. are governed by the laws of The Netherlands. In the event of a dispute, we invite the Buyer to contact us first at sons@sonsofseven.com. If the matter cannot be resolved, it will be submitted to the competent court in the district of Oost-Brabant, The Netherlands, unless mandatory law provides otherwise.
As required by EU law, we are also obliged to refer Buyers to the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Our email address for this purpose is sons@sonsofseven.com.
Updates
These terms may be updated at any time. The latest version is always available on our website. Where changes affect an existing order, the Buyer will be informed directly.
